FAQ
- How Do You Protect My Payment Info?
- How do I process a return?
- How do I track my order?
- What filter did I order last time?
- Estimated Delivery Times
- How To Place An Order On DiscountFilters
- What are my shipping options?
- I'm looking for information on past orders - how do I find it?
- How do I cancel my order?
- How soon will I receive my order?
- How do I change or cancel my filter change reminder?
- How to I find my tracking number?
- I bought the wrong filter, can I exchange it?
- You sent me the wrong product - what do I do?
- Can I order in bulk for my business? Are there commercial discounts?
- What happens if my filters arrived damaged?
- What if my product is not in stock or backordered?
- How do I unsubscribe my email?
- Part of my order is missing. What happened?
- How do I look up my order history?
- I did not get my order confirmation email, what's up?
- When I make a return, when should I expect my money?
- There is damage to my filters - now what?
- How does the subscription service work?
- You charged my card multiple times. What's going on?
- What kind of payments do you accept?
- What is your phone number?